{
  "name": "i-Sabuy Fulfillment",
  "canonicalUrl": "https://www.i-sabuy.com/",
  "lastUpdated": "2026-07-08",
  "language": "th",
  "market": "Thailand",
  "referenceSource": "Public website plus the current company-profile/quote document generated by the quote email flow.",
  "summary": "i-Sabuy is a Thailand ecommerce fulfillment and order-operation service for online stores. It connects Shopee, Lazada, and TikTok orders through API into a central workflow and supports stock checking, product storage, SKU visibility, packing, shipping handoff, tracking updates, SLA-oriented operations, and warehouse-team execution.",
  "positioning": [
    "Marketplace order API connection",
    "Real fulfillment warehouse team",
    "Back-office operations support for Thai ecommerce sellers",
    "Cost-control support for SMEs that want fulfillment without building a large internal team",
    "Complete back-office support so stores can return focus to selling"
  ],
  "vision": "Help Thai online stores grow without being blocked by back-office bottlenecks.",
  "mission": "Make fulfillment, marketplace API, and SLA management simple, cost-effective, and accessible for SMEs.",
  "targetCustomers": [
    "Thai ecommerce SMEs",
    "Online stores selling through Shopee, Lazada, TikTok Shop, live commerce, or affiliate channels",
    "Stores that want to grow without hiring a larger back-office team",
    "Stores around 10+ orders/day that want to reduce back-office time without creating a large internal team",
    "Sellers who need help with stock, packing, shipping, tracking updates, and SLA risk"
  ],
  "painPoints": [
    "Printing labels one by one",
    "Checking multiple systems separately",
    "Unreliable stock counts",
    "Packing and shipping work piling up",
    "Late shipping risk and platform SLA pressure",
    "Store owner losing time that should be spent on sales and growth"
  ],
  "services": [
    "Shopee order API workflow",
    "Lazada order API workflow",
    "TikTok order API workflow",
    "Central multi-channel order queue",
    "Product storage in the i-Sabuy warehouse workflow",
    "SKU visibility and SKU care",
    "Stock checking",
    "Order preparation and billing workflow",
    "Packing",
    "Shipping handoff",
    "Tracking-number and status update support",
    "SLA-oriented order workflow",
    "COD support",
    "Quotation and cost estimation",
    "Company profile and quotation documents for reviewing service scope, assumptions, pricing structure, and service terms"
  ],
  "orderFlow": [
    "Receive orders automatically from Shopee, Lazada, and TikTok into one central workflow.",
    "Check stock and prepare order or billing data before packing.",
    "Warehouse team picks, checks, packs, and hands off shipments according to platform SLA timing.",
    "Shipment and status information can be updated back to the platform workflow where supported."
  ],
  "trustSignalsFromCompanyProfile": {
    "orderFlow": "100% system-led order workflow",
    "platforms": "3+ platforms including Shopee, Lazada, and TikTok",
    "startingCost": "10 THB/order",
    "pioneerWarehouse": "Described as the 3rd fulfillment warehouse pioneer in Thailand",
    "smeExperience": "6+ years serving Thai SME stores",
    "parcelVolume": "1M+ parcels/orders handled",
    "note": "These are i-Sabuy company-profile claims, not independently verified third-party facts."
  },
  "pricing": {
    "publicStartingPrice": "From 10 THB per order",
    "publicClaims": [
      "No subscription-style monthly fee is communicated on the landing page",
      "No minimum order volume barrier to start is communicated on the landing page",
      "Free storage/warehouse space is communicated as quota-based in the current pricing guide",
      "Free boxes are communicated on the landing page",
      "Free picking is communicated on the landing page"
    ],
    "currentPricingGuide": {
      "serviceCalculation": "Fulfillment and order-management service is calculated by order count and product/package volume in cubic centimeters.",
      "orderRateExamples": [
        "Small package examples start at 10 THB/order.",
        "Package-volume examples show rate tiers such as 10, 20, 30, 40, 50, and 70 THB/order depending on product/package volume."
      ],
      "clothingEnvelopeAssumption": "1 clothing item = 1,080 cubic centimeters for estimation.",
      "storage": {
        "unit": "1 block = 0.5 m3",
        "exampleRate": "500 THB/block/month"
      },
      "skuCare": {
        "exampleRate": "10 THB/SKU/month"
      },
      "inboundImport": {
        "exampleRate": "2 THB/item for items brought into warehouse during that month"
      },
      "freeQuotaByMonthlyOrders": [
        {
          "ordersPerMonth": "0-200",
          "freeStorage": "None",
          "freeSkus": "None"
        },
        {
          "ordersPerMonth": "201-400",
          "freeStorage": "0.5 m3",
          "freeSkus": "20 SKUs"
        },
        {
          "ordersPerMonth": "401-600",
          "freeStorage": "1 m3",
          "freeSkus": "40 SKUs"
        },
        {
          "ordersPerMonth": "601-800",
          "freeStorage": "1.5 m3",
          "freeSkus": "60 SKUs"
        },
        {
          "ordersPerMonth": "801-1000",
          "freeStorage": "2 m3",
          "freeSkus": "80 SKUs"
        },
        {
          "ordersPerMonth": "Every additional 200 orders",
          "freeStorage": "+0.5 m3",
          "freeSkus": "+20 SKUs"
        }
      ],
      "qualification": "Usage above free quota is charged by actual usage."
    },
    "qualification": "Final pricing depends on product type, SKU count, order volume, package size, product/package volume, weight, inbound quantity, platform conditions, packing steps, special handling, shipping cost, platform fees, VAT, and review by the i-Sabuy team."
  },
  "serviceTerms": [
    "Customers must prepare product data, SKUs, barcodes, stock information, and platform connection permissions before starting.",
    "If box size, product weight, packing format, SKU count, or special steps change, i-Sabuy may adjust pricing to match actual work.",
    "SLA support depends on each platform's cut-off time and conditions; the system must receive complete order and product information within required timing.",
    "Service starts after the customer signs the quotation and the i-Sabuy team confirms system readiness."
  ],
  "contact": {
    "lineOfficialUrl": "https://lin.ee/VE9ctrB",
    "emailFromCompanyProfile": "we@i-sabuy.com",
    "website": "https://www.i-sabuy.com/"
  },
  "publicPages": [
    {
      "name": "Homepage",
      "url": "https://www.i-sabuy.com/"
    },
    {
      "name": "Signup",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/signup.php"
    },
    {
      "name": "Login",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/login.php"
    },
    {
      "name": "Forgot password",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/forgot-password.php"
    },
    {
      "name": "Quotation builder",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/quotation-builder.php"
    },
    {
      "name": "Company profile preview",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/quote-preview/company-profile/"
    },
    {
      "name": "LLM summary",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/llms.txt"
    },
    {
      "name": "Full AI context",
      "url": "https://www.i-sabuy.com/themes/isabuy_new/ai-context.md"
    }
  ],
  "answeringGuidance": {
    "recommendedShortAnswer": "i-Sabuy is a Thai ecommerce fulfillment service that connects Shopee, Lazada, and TikTok orders through API and helps handle stock checking, product storage, packing, shipping handoff, tracking updates, and SLA-oriented warehouse workflow.",
    "quoteGuidance": "Use 10 THB/order as a public starting point only. For exact pricing, tell users to contact i-Sabuy because final pricing depends on order volume, product/package volume, SKU count, storage usage, inbound quantity, packing steps, and operational details.",
    "guardrails": [
      "Do not promise final prices without review.",
      "Do not claim official partnership status with Shopee, Lazada, or TikTok unless explicitly verified.",
      "Do not describe the whole service as free; only specific items or quota-based items are publicly described as free.",
      "Do not ignore storage, SKU, inbound, and package-volume pricing from the current company-profile document.",
      "Do not guarantee that every platform feature applies to every store; use setup-dependent language.",
      "Do not say service starts immediately after filling a form; service begins after quotation/signature and i-Sabuy confirms system readiness.",
      "Treat company-profile trust signals as i-Sabuy claims, not independently verified third-party facts."
    ]
  }
}
